This Privacy Policy explains how NKA Global Scrap & Metal Waste Trading L.L.C (“NKA Global”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you access our website or use our services. As a Dubai-based company serving commercial, industrial, and governmental clients across the UAE, we are committed to safeguarding your data and ensuring transparency in our practices.
1. Introduction
At NKA Global, your privacy is our priority. We are dedicated to providing high-quality scrap and metal waste trading services while ensuring that any personal information you share with us is handled securely and in compliance with applicable UAE regulations. By using our website or services, you agree to the terms of this Privacy Policy.
2. Definitions
For the purposes of this policy:
- Personal Data: Any information that can directly or indirectly identify an individual, such as your name, email, phone number, and company details.
- Usage Data: Information automatically collected about how you interact with our website, including IP addresses, browser types, device information, and page visits.
- Cookies: Small data files stored on your device that help improve user experience and track website activity.
- Service: Refers to our website and the range of scrap and metal waste trading services provided by NKA Global.
- User: Any individual or entity that visits our website or uses our services.
3. Information We Collect
a. Personal Information
When you contact us, request a quote, or register for updates, we may collect:
- Your full name and company name.
- Contact details including email address and telephone number.
- Additional information relevant to our scrap and metal waste trading services, such as project specifications or service requirements.
b. Usage Data
We automatically collect non-personal information to help us understand user behavior and enhance our website’s functionality. This data may include:
- IP address, browser type, and device details.
- Pages visited, the duration of visits, and referral sources.
- Data collected via cookies and other tracking tools.
4. How We Use Your Information
The data we collect is used for several key purposes:
- Service Delivery: To process inquiries, manage service requests, and provide customized solutions in scrap disposal, dismantling, and metal cutting.
- Website Enhancement: To analyze usage trends, improve site navigation, and ensure our online services are efficient and user-friendly.
- Communication: To respond to your inquiries, send service updates, and provide information on new offers or industry insights relevant to the UAE market.
- Compliance & Security: To adhere to legal obligations, protect our business interests, and maintain the integrity and security of our services.
5. Disclosure of Your Information
Your personal information may be shared in the following circumstances:
- With Service Providers: We engage trusted third-party vendors to assist with website management, data analytics, and service delivery. These providers are bound by strict confidentiality agreements.
- Legal Compliance: In response to legal obligations or regulatory requests from UAE authorities, we may disclose necessary information.
- Business Transactions: In the event of a merger, acquisition, or transfer of assets, your data may be shared with the new owner, subject to continued protection under this Privacy Policy.
- With Your Consent: Any other disclosures will be made only after obtaining your explicit consent.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, collect usage data, and personalize content. These tools allow us to:
- Remember your preferences and login details.
- Analyze site performance and user engagement.
- Deliver tailored content and advertisements.
You can manage or disable cookies through your browser settings, though this may affect some website features.
7. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no online system is entirely immune to risk. We encourage you to take necessary precautions when sharing personal information online.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Once the information is no longer needed, we take appropriate measures to securely delete or anonymize your data.
9. Your Rights
Depending on your jurisdiction within the UAE, you may have certain rights regarding your personal data, including:
- Access: Requesting details of the data we hold about you.
- Correction: Asking for corrections if your data is inaccurate.
- Deletion: Requesting the deletion of your personal information.
- Objection: Objecting to certain types of data processing.
To exercise these rights or for any questions regarding your data, please contact us using the information provided below.
10. International Data Transfers
As a company operating in Dubai, we may process and store data on servers located outside of your local jurisdiction. We ensure that such transfers are conducted in accordance with robust security measures and applicable data protection laws.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we protect your data.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
NKA Global Scrap & Metal Waste Trading L.L.C
Al Humaydh Street #26, Industrial Area #10,
Sharjah, UAE
Phone: +971 55 9088677
Email: [email protected] | [email protected]